1. All dogs attending our courses and workshops need to be vaccinated and microchipped and we may ask to see proof of this when you first attend.
2. Dogs must be kept on lead at all times when attending our courses and workshops unless specifically instructed by the course/workshop instructor to take them off lead for specific exercises. Only one dog will be permitted to be off lead at any one time in the interest of safety. Please bring your dog on a standard length lead (extendable leads can be beneficial to use in some environments but are not suited to indoor class environments).
3. We cannot accept any breeds prohibited under the Dangerous Dogs Act 1991 on our courses or workshops.
4. We are unable to accept dogs that have aggressive tendencies towards dogs and/or people on our courses and workshops due to the specialist care they require. If you do have a dog with aggressive tendencies, we will be happy to recommend other local trainers/behaviourists qualified to specifically deal with such issues.
5. Please do not bring your dog to the course or workshop if they are suffering from any contagious illness or are experiencing sickness or diarrhoea. If you are unsure whether to bring your dog, please check with your vet in the first instance and then contact us.
6. Due to the distraction it can bring to male dogs and to prevent the risk of unplanned pregnancy, bitches cannot attend our courses or workshops whilst in season. Please contact us if you are enrolled on a course or workshop and your dog has come into season and we will endeavour to place you on an alternative date or carry over any missed weeks to a future course.
7. Please notify us of any allergies, behaviour problems or health issues (non contagious) that your dog has when booking on any of our courses and workshops. This will help us to tailor individual exercises to your dog's needs.
8. Due to current restrictions for Covid-19, only 2 people per dog are permitted to attend our classes and classes will have a maximum of 6 dogs in them.
9. We only use force free methods in our courses and workshops and will not tolerate any harsh handling or use of equipment that causes pain to the dog such as choke chains or e-collars. Anyone witnessing such methods should report this to the course/workshop instructor as soon as possible.
10. Places are limited on our courses and workshops as we prefer to have small classes where all handlers and dogs get the full help and attention they deserve. We therefore require full payment for the course to be paid at the time of booking. Your place will not be secured until payment has been received.
11. Refunds will only be given in exceptional circumstances for example loss or death of a dog or rehoming. In some circumstances we may be able to agree transfer of course fees paid for to a future course or workshop with the final decision being made by K9 Klass Dog Training.
We are very excited to be recommencing our classes here at K9 Klass Dog Training. To ensure we adhere to the government restrictions in place for Covid-19 and to make sure everything runs smoothly, we ask that you read and adhere to the following guidance when attending your class.
When you arrive at the car park, please park at least one space away from other vehicles where possible and wait in your car until the class before you have left and you have been given the ok by an instructor to get out. Please also keep at least 2 metres away from any other people present whilst at the venue.
When the weather permits, we will be working outside at the hall as much as possible; if the weather is poor or too hot, we will work inside the hall instead.
Classes are limited to a maximum of 6 dogs and only two handlers are permitted per dog. Any family members must remain in their vehicles and not enter the training areas.
Classes will run for 50 minutes to allow for the crossover between classes.
For those of you who have attended our classes previously, sadly there will be no tea break but we look forward to these returning in the future.
Stations will be set up for you to work at, which will be spaced at least 5 metres away from each other. Upon arriving you will be directed to a station to use for the duration of the class.
Please bring with you your own water and bowl for your dog and a mat/blanket for your dog to work on. You will also need to bring your own training treats and a toy for your dog.
Any equipment we provide at your station must only be handled by the class instructor unless you are advised otherwise. If we need to move anything, we will ask you to step back to a safe distance whilst we do so. Instructors will be wearing gloves when moving equipment and any equipment used during the class will be thoroughly cleansed afterwards.
Gloves are optional for attendees. As of Saturday 8th August 2020, face masks will be compulsory when entering the hall, unless you are exempt from wearing one. The hall has access to hand wash facilities and also has a foot operated hand sanitiser dispenser for you to use as you come into the hall; you are also welcome to bring your own hand sanitiser. Please be aware that dogs can find the alcohol from some sanitisers highly aversive and may not even eat treats after someone who has used sanitiser has handled them, therefore you may wish to wear gloves instead if your dog is affected by this.
Although we would love to greet your dogs, at present we must remain 2 metres away, therefore please do not be offended if we do not come and say hello to them.
You must not come to class if you or anyone in your household is displaying any symptoms of Covid-19. If you are unwell, please let us know by email or phone.
This guidance has been put in place to protect everybody’s safety; anyone refusing to adhere to it may be asked to leave the training class.
"We attended a 4 week recall class recently with our 8 month old Cockapoo. We learnt SO much and think Juanita is fantastic - all dogs respond to her. We will be looking out for other suitable courses in the future."